Donny Wiggins

Donny Wiggins

Executive leader focused on operational excellence, team development, and sustainable growth.

View Resume Contact
Focus
Operations, Growth, Team Leadership
Approach
People-first, data-driven, outcomes focused
Location
United States • Open to remote
Professional headshot

About

Donny is an experienced executive known for building strong teams and delivering measurable results. He brings a calm, operational mindset to complex business challenges and a passion for developing people.

Leadership Strengths

A people-first leader who creates clarity, builds trust, and drives consistent execution. Focused on operational rigor, customer value, and sustainable growth.

Operating System
  • OKR-driven planning and execution
  • Data-informed decision making
  • Cadence of accountability
Team Development
  • Builds high-trust, high-performance teams
  • Coaches leaders and scales managers
  • Creates simple, repeatable playbooks
Customer & Growth
  • Customer-back prioritization
  • Lean experimentation
  • Cross-functional alignment

Experience Highlights

Operational Leadership

Scaled processes, improved KPIs, and aligned teams across functions. See the resume for detailed roles and outcomes.

Strategy & Growth

Led strategic planning and go-to-market execution with a focus on sustainable growth and customer value.

Team Development

Built and mentored high-performing teams with an emphasis on culture, clarity, and accountability.

Results

Operational efficiencies, revenue growth, and improved customer outcomes. For specifics, view the resume.

Resume

Executive Summary

Dynamic IT leader with 20+ years transforming global IT landscapes. Expert in operational efficiency, cost reduction, and aligning technology with business strategy. Recognized for driving automation, process excellence, and high-impact delivery across complex organizations. Collaborative communicator experienced with cross-functional teams and executive stakeholders.

Leadership & Core Skills

Leadership Strategic Planning Process Enhancement Project/Program Management Client Relations Critical Thinking Cross-functional Collaboration Operational Efficiency Technology Innovation Budget Planning & Management IT Governance Cost Reduction

Education

  • MBA, University of Phoenix (Hybrid)
    April 2007
  • B.S., Computer Information Systems, Arkansas State University
    December 1990

Professional Experience

  1. Managing Director, IT Casualty & Property — Americas
    Sedgwick — Memphis, TN
    Dec 2015 – Jan 2025
    • Led 280+ colleagues delivering solutions for a $5.0B company.
    • Managed $32M budget; supported $2.1B in revenue via critical platforms.
    • Partnered with global leaders to drive innovation and elevate IT performance.
    • Redesigned workflows and org structure to improve customer-centric delivery.
    • Drove cost-savings and transitioned delivery from waterfall to Agile in 2021.
  2. Director, IT Administrative & Business Solutions
    North Mississippi Health System — Tupelo, MS
    Jan 2015 – Dec 2015
    • Directed business systems, integrations, BI, analytics, and development.
    • Oversaw IT support for 6,000+ colleagues across healthcare facilities.
    • Collaborated with partners to optimize budgets and staffing.
    • Developed roadmaps for mission-critical products and improved SLAs and pricing via contract reviews.
  3. Senior Director, Financial Systems
    Community Health System — Franklin, TN
    Jul 2011 – Jan 2015
    • Implemented Lean initiatives to increase revenue and cash collection.
    • Rescued failing HR and timekeeping rollouts; executed a two-year plan across 206+ sites.
    • Directed financial reporting integration for a major acquisition within one quarter.
    • Established governance for 300+ projects to improve quality and resource allocation.
    • Revamped IT governance and PM frameworks, delivering consistent tools within 8–12 months.
  4. Vice President, Software Development
    Sedgwick — Memphis, TN
    Sep 2008 – Jul 2011
    • Led core systems delivery and partnered with business leaders to drive key initiatives.
    • Improved operational efficiency through modernization and best-practice engineering.
  5. Director of Delivery
    CIBER — Greenwood Village, CO
    Sep 2007 – Sep 2008
    • Provided IT leadership, project oversight, and proposal development for global consulting services.
  6. Deputy Chief Information Officer
    St. Jude Children’s Research Hospital — Memphis, TN
    Nov 1997 – Sep 2007
    • Established an IT PMO to standardize and elevate project delivery.
    • Led ERP selection and implementation, delivered on time and on budget.

Professional Affiliations & Committees

  • College of Healthcare Information Management Executives (CHIME)
  • Director, Project Organization (DPO), Chair
  • Health Information & Management Systems Society (HIMSS) — ERP Steering Committee
  • Clinical Informatics Operations Leadership Team

Systems & Platforms

Cerner Millennium Infor ERP Kronos Hyperion/Essbase API/Concerro Meditech Allscripts PeopleSoft (Supply Chain, AP, GL) Salesforce (CRM, Lightning) HMS (Financials/Revenue Cycle)

Get in touch

Interested in connecting? Reach out directly via email.

Email Donny